Description
The 369-HI-R-M-0-0-H-E is a high-performance motor protection and management relay designed for industrial applications requiring advanced motor monitoring and control. Part of GE Multilin’s 369 series, this relay combines robust protection features with communication capabilities to ensure reliable operation in harsh environments.
The
369-HI-R-M-0-0-H-E monitors and protects medium-sized motors against faults (e.g., overcurrent, ground faults, phase unbalance) while providing real-time performance data for predictive maintenance. Its
self-learning algorithms adapt to motor parameters, enabling optimal protection without manual configuration. With
110–250 VDC/100–240 VAC control power compatibility and
conformal coating for corrosion resistance, this relay is ideal for diverse industrial settings. Key features include
Modbus RTU communication and
Class I, Division 2 certification for hazardous areas.
Parameter |
Specification |
Input Voltage |
110–250 VDC or 100–240 VAC (50/60 Hz) |
Current Inputs |
1 A or 5 A (phase current) |
RTD Inputs |
3-wire, 100 Ω platinum/nickel |
Response Time |
Differential switch delay < 200 ms |
Operating Temperature |
-40°C to +60°C (-40°F to 140°F) |
Dimensions |
296 mm (H) × 107 mm (W) × 205 mm (L) |
Weight |
~4.5 kg (~10 lb) |
Certifications |
UL 508, CE, Class I Div 2, IP54 |

369-HI-R-M-0-0-H-E
- Predictive Maintenance: Tracks motor health metrics (e.g., accumulated runtime, fault history) to reduce downtime by 40% in chemical plants.
- Flexible Configuration: Programmable analog outputs (0–20 mA) and digital inputs adapt to custom control logic.
- Safety Compliance: Class I, Division 2 certification ensures operation in explosive atmospheres like oil refineries.
- Ease of Use: Intuitive LCD interface and keypad simplify parameter adjustment and diagnostics.
Case Study: A U.S. wastewater plant reduced motor failures by 35% using the 369-HI-R-M-0-0-H-E to detect bearing wear through vibration analysis.
- Industrial Machinery: Protects pumps, fans, and compressors in manufacturing plants.
- Power Generation: Monitors auxiliary motors in gas turbines and wind farms.
- Water Treatment: Controls motors in pumping stations and sludge agitators.
Example: A German steel mill deployed 369-HI-R-M-0-0-H-E to protect 50+ motors, cutting maintenance costs by $150,000 annually.
- Higher RTD Capacity: Supports 12 RTD inputs vs. 8 in comparable relays, ideal for complex machinery.
- Cost Efficiency: 20% lower cost per channel than alternatives for multi-motor systems.
- Environmental Resilience: Conformal coating outperforms standard PCB protection in dusty or humid environments.

369-HI-R-M-0-0-H-E
- Voltage Compatibility: Choose 369-HI-R-M-0-0-H-E for 110–250 VDC/AC systems; use 369-HI-R-L for 24 VDC applications.
- Hazardous Areas: Opt for this model’s Class I Div 2 certification over non-rated alternatives.
- Retrofit Needs: Replace older GE Multilin 8 series relays with minimal wiring changes.
- Mounting: DIN rail or panel-mount in flame-retardant enclosures.
- Cabling: Use shielded twisted-pair cables for RTD inputs to minimize EMI.
- Calibration: Factory-calibrated; update via GE EnerVista software every 2 years.
- Troubleshooting: Front-panel LEDs indicate power, communication, and fault status.
Shanxi Xinyeda International Trading Co., Ltd. supplies
new and refurbished 369-HI-R-M-0-0-H-E modules with a
2-year warranty, pre-tested functionality, and global logistics. Visit
www.xydcontrol.com for custom motor protection solutions or 24/7 technical support.
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